There’s a new phrase in town that encompasses all the popular platforms used by individuals to make buying decisions—SoLoMo. SoLoMo refers to the combination of social media, local commerce and mobile devices, all of which are highly used by consumers today when it comes to making purchases. So how can you use SoLoMo to improve your business?

Get on social media:

If you have yet to join a social media platform, it’s about time that you do. According to a 2012 Statistic Brain study, 56% of people in the world use at least one social network, which means that you’re missing out on a large audience if you don’t have a social presence yourself.
Consumers use social media for a variety of different reasons. They use it to learn more about companies and their products and services, and they also use it for customer service inquiries and to gain access to special promotions. Consumers also use social media to ask their virtual friends for advice or to leave their own experiences with certain companies for all to see.
If you really want to improve your business with SoLoMo, the first thing you need to do is get on social media and use it to engage your followers.

Worry about your local presence:

Customers are regularly using the Internet, social media and smartphone apps to locate local information. For example, consumers are likely to turn to Foursquare or Yelp to locate restaurants in their area when they’re hungry or turn to Google to find information on other local businesses. Because of this, you need to make sure that you are implementing a strong local commerce strategy.
Make sure that your company claims your business page on popular online review sites like Yelp, Foursquare and Google+ Local. Yelp and Foursquare have apps that make it easy for consumers to use on their smartphones, which can be beneficial to your SoLoMo efforts. You’ll also want to make sure that these pages, along with your website page, contains information on your location, such as your physical address or the areas you serve. This way, if a search is performed in your area, your business will be more likely to appear.

Invest in mobile opportunities:

The use of mobile as a marketing strategy is extremely popular. In order to get the most out of SoLoMo, you want to make sure that your mobile marketing efforts are strong. First and foremost, you want to make sure that your website is optimized for mobile. This way, customers using smartphones or tablets will be able to access your website while on the go. This way, if your site appears while they’re using these devices, they’ll be able to access information on your company. You’ll also want to make sure that you invest in a mobile marketing strategy, such as SMS marketing. Customers can opt-in to receive special texts from you that provide them with exclusive information or discounts for your company. You can also use geo-location tools to track nearby customers and send them promotions to get them to visit your business while in the area.
SoLoMo is a popular strategy for today’s businesses, and if you truly want to succeed and improve your business, this is how.

Jessica Brown is a reviews tracker and avid blogger.  She has recently been teaching others how to incorporate SoLoMo into a business' strategy.

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